Reviews from our customers

See how we take care of our customers' experience with reliability, top quality and more

Walked out to my car on a Tuesday morning. Hit the button for the gate. Nothing. Tried the wall switch inside the garage. Also nothing. Our driveway gate in Glendale was completely unresponsive. Fun way to start the day. Called for gate opener repair and Avi came out within a few hours. He found the issue, fixed it, tested everything thoroughly, and was done. One visit. I honestly thought I'd be dealing with multiple appointments and a big bill but nope. Straightforward and done. Can't ask for more than that. ~ Gabriela C
Our intercom in Burbank worked when it felt like it. Which lately was almost never. I'd been dealing with it for years honestly, just living with a half-broken system because I kept telling myself it was "good enough." It wasn't. Finally just went ahead with intercom installation in Burbank and replaced the whole thing. The process was way easier than I expected. Clean wiring, modern system, everything works the way it should. Every single time. Looking back I have no idea why I waited this long. Seriously. ~ tommy m
I put off replacing our ancient intercom in Glendale for probably longer than I should have. The entry system was just old and unreliable. Finally went ahead with intercom installation in Glendale and the whole experience was surprisingly easy. No weird complications, no unexpected charges, and the new system works exactly like it should. Visitors can actually get through now without calling my cell phone. That alone was worth it. ~ Brandon P
The entry system at our Toluca Lake property lost audio completely. You could see the panel light up when someone pressed the button, but no sound at all on either end. Called for intercom repair in Toluca Lake and Ben came out. He replaced the speaker, checked all the wiring connections, and tested the panel multiple times before he was done. Sound came back crystal clear. He was thorough about it too, didn't just fix one thing and leave. ~ Dilip M
We reached out to Novak Doors & Gates after our automatic sliding gate in Santa Monica suddenly stopped opening late in the evening. Roy was able to come out the next morning, quickly diagnosed an issue with the opener motor, and had the gate working again within the same visit. He also checked the rollers and track alignment before leaving. Very smooth experience overall. ~ Zac B
We scheduled gate opener repair in Sherman Oaks for a DKS Doorking opener that was making loud grinding noises. Jonah opened the motor housing and replaced worn internal gears. He explained what caused the issue and tested the system carefully before leaving. ~ Raven P
We needed electric gate repair in North Hollywood after our LiftMaster gate opener suddenly stopped working. Roy arrived quickly and diagnosed a problem inside the motor. He replaced the motherboard and ran several test cycles before finishing. The gate opens smoothly again and feels very reliable. ~ Sally P
My garage door was making a clicking sound near the end of its opening cycle. I had no idea what part was causing it. They took some time to locate the source, made the needed repair, and tested the door several times. The noise is gone now. ~ Jesse W
Our building in Valley Village needed intercom repair for a DoorBird system that kept disconnecting from the app. Eric reset the system and updated the firmware. He stayed to make sure every unit could connect again. ~ Mandi M
Our automatic gate in Hidden Hills kept reversing right before closing. Jonah diagnosed a sensor alignment issue and recalibrated the safety system. It now closes smoothly every time. ~ Roy B
I wanted a new automatic gate for my home. Novak Doors & Gates North Hollywood installed it neatly and explained how to use the remote. Everything works perfectly. ~ Isaiah S
We finally upgraded from a manual gate to an automatic one. Roy handled the swing opener installation in Glendale and did a fantastic job. Everything works perfectly. ~ Brandon G
Ben just finished a keypad install for us in Silver Lake. The wiring is super clean and he walked us through setting up multiple codes. Really professional work. ~ Justin C
We had Kevin install a new keypad for our driveway in West Hollywood. He did a very clean job with the wiring and made sure the code setup was exactly how we wanted it. ~ Marianne J
Jonah completed automatic gate repair in Glendale on a Nice Apollo gate opener that kept stopping halfway. He replaced a limit switch and recalibrated the system. The gate runs smoothly again. ~ Perry M
Jonah performed electric gate opener repair in Van Nuys on a Mighty Mule gate opener. Very quick and professional service. ~ Louis G

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